Welcome to The Shuttle. These Terms of Service ("Terms") govern your use of our shuttle services and any associated services or platforms. By accessing or using our services, you agree to these Terms.
Service Overview
- Hospitality Shuttle Services: We offer luxury shuttle services to and from hotels, airports, cruise ports, and other travel-related destinations.
- Independent Drivers: Our drivers operate their own insured vehicles. Each vehicle is equipped with in-car cameras for safety purposes.
User Responsibilities
- Booking: Customers must provide accurate information during booking. Bookings can be made daily or weekly.
- Behavior: Customers must respect drivers and fellow passengers. Disruptive behavior may result in service denial.
- Payment: Payments must be completed prior to service. Cancellations made within 24 hours are non-refundable.
Liability and Disclaimers
- Limited Liability: We are not liable for delays due to unforeseen circumstances (traffic, weather).
- Damage Claims: Any claims regarding personal property must be reported within 24 hours of the incident.
Termination
We reserve the right to terminate service access for customers or drivers who violate these Terms.